Terms and conditions

Scope and acceptance of the conditions

These conditions govern the purchase of the StartLearn AI course and use of its campus at startlearnai.com. The seller is identified in the “Responsibility and service conformity” section, accessible from the contents. In this document, “you” means the person purchasing or using the course and “we” means the seller providing the service under the StartLearn AI brand.

Before starting payment, you can consult these conditions, the privacy policy and your purchase summary. The acceptance checkbox in checkout records your agreement to the version presented. Merely visiting the website does not mean purchasing the course, authorizing a charge or accepting future changes to the contract.

The offer and specific commitments presented when you purchase form part of the transaction. Nothing in this document removes rights that applicable law makes mandatory.

Training and included services

The purchase includes the complete StartLearn AI online course, organized into eight modules with lessons, practical activities and materials. The training covers defining tasks, checking results and developing projects with artificial intelligence. Lifetime access and future course updates are included, together with the technical support described here.

You learn at your own pace through the campus. Examples and guided cases are practice resources that you may use and adapt according to each activity’s instructions. Completion records reflect work recorded on the platform; they do not, by themselves, certify the correctness of an observation or the execution of an external project.

This is independent training. It is not an official OpenAI qualification and does not imply representation of the tool providers mentioned. Employment, acquiring clients, sales and any particular income level are not guaranteed.

Legal capacity and accurate information

The purchaser must have legal capacity to contract and authorization to use the chosen payment method. Where the applicable rules require it, a minor’s participation requires the involvement or permission of their parent or legal representative.

Purchase and registration details must be accurate and reflect your circumstances. Keep the email linked to your account operational: it is used for confirmation, access recovery and service communications. Contact support@startlearnai.com if a detail needs correction.

Do not use another person’s identity or provide their information without authorization. Proportionate information may be requested to verify a purchase or account ownership when handling an issue; you will never be asked to send your password.

Registration, credentials and personal access

Student registration becomes available once payment is confirmed. The form requests first name, surname, email, country of residence, age and employment situation; depending on your answer, it also requests occupation or business sector. The privacy policy explains how this information is used.

The account and access licence are personal. You may sign in from different browsers and devices. This does not permit sharing credentials, using one account for several people or selling access to others.

Choose a strong password that differs from those you use for other services. If you suspect unauthorized access, use password recovery and notify support. Do not publish private registration, recovery or purchase links: they may provide access to account-related information.

Price, currency and offer conditions

The current total price is shown in US dollars in the purchase summary before payment. The course is purchased with a one-time payment: it is not a subscription and does not authorize recurring charges for the access purchased.

A later price change does not alter the amount of an order already started. Any promotions apply according to the conditions and validity shown before purchase. No additional course charges will be added unless shown in the accepted summary.

Your bank or payment provider may apply its own currency conversion or fees, separate from the course price. External tool subscriptions, domain purchases and hosting services are not included.

Payment gateway and purchase confirmation

PayPal processes payment through its own gateway. Depending on the options available for your transaction, you may use a PayPal account or pay by card as a guest. The availability of guest card payment depends on PayPal; StartLearn AI does not control authorization decisions made by the provider or your bank.

The campus does not receive or store your full card details. Approval in the gateway or returning to our website does not, by itself, confirm payment. Access requires payment verification by the server.

If payment remains pending, wait for confirmation and contact support before repeating the transaction. Cancelling or an unconfirmed payment will not enable registration for that purchase. Keep the reference and confirmation provided.

Access delivery and purchase documents

After payment confirmation, the purchase page allows you to create your account and enter the campus. A confirmation is also sent to the email provided with registration instructions. Check your spam folder if the message does not arrive.

If a link has expired, you already have an account or you cannot finish registration, contact support@startlearnai.com with the purchase reference and email used. A registration issue does not remove your entitlement to access from a valid purchase.

You may save or print these conditions through your browser. The purchase retains a copy of the accepted version. Payment confirmation does not replace any required tax invoice; request the corresponding document from the seller.

Lifetime access and updates

The purchased access is lifetime access, without periodic course renewals or an expiry based on completing activities. Finishing the course does not prevent you from returning to the available lessons and materials.

Future course updates are included without a new payment for those updates. Tool developments are incorporated as they are reviewed and prepared as training content. This does not mean every external release will be added immediately or that a provider will always retain the same features.

Reorganizing or updating a lesson must respect learning continuity and the commitments made. Maintenance, technical changes or a new version of these conditions do not unilaterally turn lifetime access into a subscription or time-limited access.

Technical requirements and third-party tools

The campus requires an internet connection and a current browser. Practical projects require a computer and an appropriate environment for working with the files and tools specified in the lessons.

AI tools, external accounts, domains and publishing services are independent of the course. Their prices, limits and availability may vary by provider, country and account type. Check an exercise’s requirements before purchasing additional services.

Using an external tool is subject to its own conditions. Answers saved in the campus are not automatically sent to those tools. Decide what information you provide outside the course and avoid sharing confidential data, passwords or personal documents in exercises.

Technical assistance and support scope

Students may contact technical support at support@startlearnai.com. The commitment is to respond in less than 24 hours. A response may provide a solution, request information or describe next steps when further checks are needed.

Support covers purchase, access and campus-use issues, together with technical questions related to the training. The response time does not mean every issue can be fully resolved within that same period.

Describe what happened, the affected lesson or page and, where relevant, the purchase reference. Do not attach passwords, full card details or unnecessary sensitive documents. The course does not include completing an entire commissioned project for you or individual professional services that have not been expressly offered.

Intellectual property and materials licence

Course texts, teaching resources, designs, branding and other materials are protected by the rights of their respective owners. Your purchase authorizes consultation and use for personal learning and exercises, according to the instructions accompanying each resource.

You may not resell the course, provide bulk copies, publish its materials as your own training or bypass access controls to distribute them. This restriction does not prevent uses authorized by a resource’s specific licence or applicable law.

Third-party names and products belong to their respective owners. Their mention is educational and does not imply sponsorship, affiliation or authorization to use their trademarks commercially.

Student projects and contributions

You retain the rights you have in your own projects, answers and work. You may use the skills acquired and commercialize your own projects, respecting component licences and third-party rights.

Saving work in the campus permits processing for continuity, support and training operation as described in the privacy policy. It does not grant a general licence to sell it, publish it as a testimonial or commercially exploit your image or name.

Student answers and reviews are not a public forum. If a project or testimonial is proposed for advertising, specific authorization will be requested. Do not include another person’s information in your contributions without the right to use it.

Responsible use of artificial intelligence

AI tools may generate errors, inaccurate references or incomplete results. Exercises teach you to check outputs against data and tests; review the result before publishing it, delivering it to a client or automating a real action.

Guided cases and their figures are provided for practice. An example solution does not establish the accuracy of your own business data. Test functions and calculations using appropriate sources and consider the obligations of your sector.

Training content does not replace legal, tax, medical or other regulated professional advice. Your responsibility to review your projects does not exclude the seller’s obligations regarding the quality and conformity of the course purchased.

Prohibited conduct

Do not use the website to access other people’s accounts or information, introduce harmful software, impersonate others, commit fraud or perform actions that infringe rights or applicable rules.

Bulk extraction of protected content, circumventing authentication, altering purchase or learning records and using automation that degrades the service are also prohibited. This concerns abuse of this platform, not legitimate automation developed as part of your projects.

Support communications must be respectful and relevant. Report a security issue without disclosing other people’s data or continuing an action that could cause harm.

Availability, maintenance and incidents

The platform may require maintenance, updates or corrections. We will seek to reduce interruptions and communicate those that materially affect access or student work.

If an issue prevents access, contact support for verification and restoration. A temporary interruption does not itself mean losing your purchase and does not remove remedies available if the contracted service is not provided.

Keep copies of project files you work on outside the campus. Storage of answers and progress does not replace copies of local files or constitute a general project-hosting service.

Security measures and account suspension

Where there are signs of fraud, unauthorized access or material misuse, protective measures proportionate to the issue may be taken. A preventive suspension must address the specific risk and must not be used to arbitrarily remove paid access.

Unless security or a legal obligation prevents it, you will be informed of the reason and how to clarify the situation. You may provide information and request a review through the support contact.

Any justified suspension or closure does not remove your rights regarding a valid purchase, a mandatory refund or your personal data. Data processing and retained records remain subject to the privacy policy and applicable rules.

Returns and mandatory rights

No additional voluntary money-back guarantee is offered for a change of mind. This does not exclude mandatory withdrawal, refund, conformity or other consumer rights.

For Costa Rican consumer purchases, withdrawal is available within eight business days of conclusion of the sale where the nature of the goods or service permits, subject to applicable law. Immediate access is not treated as a blanket waiver. Mandatory protections applicable to a consumer in another country remain in force.

To request a remedy, write to support@startlearnai.com, identifying the purchase, issue and request. If access is not delivered, payment is duplicated or the course does not conform to what was contracted, the legally required remedy or refund will be handled. Handling a complaint does not require you to waive your rights.

Where a refund is appropriate, it will use the original payment method and end access for the refunded purchase. Applicable legal deadlines must be respected; the subsequent time for a credit to appear may depend on the payment provider and your bank.

Electronic communications and documents

Purchase confirmation, registration instructions, welcome, access recovery and password-change notices are sent to the email associated with the purchase or account. These are operational communications needed to manage the service, not an automatic advertising subscription.

Electronic records identify the version of conditions accepted and the purchase status. You may retain messages and confirmations and request help recovering information related to the contract.

An email change must be handled in a way that verifies ownership and maintains security. Do not share private access or recovery links contained in messages.

Questions and complaints

You may submit a free electronic question or complaint to support@startlearnai.com. Provide your email, purchase reference where relevant, a description of the issue and the resolution requested. We respond in less than 24 hours; if further analysis is needed, we will explain the follow-up.

Contacting support does not waive payment-provider procedures, consumer protection bodies or competent courts. No mandatory private arbitration or procedure is imposed in place of your legal rights.

Responsibility and service conformity

The seller is responsible for the contracted service under applicable obligations and guarantees. There is no blanket exemption for non-performance, defective service, improper data processing or liability that the law does not allow to be excluded.

A student’s professional results depend on their work, project review, the market and external services, among other factors. The absence of an income guarantee does not limit the commitment to provide the access and training offered.

Report a material error in a resource so it can be reviewed. Using third-party products does not make their providers the sellers of the course or release this seller from their own obligations.

StartLearn AI is the commercial brand of Santiago Guinea Castellvi, an individual seller. Identification: 172400403229. Business address: Aeropuerto de cobano, Costa Rica. Telephone: 89664203. Email: support@startlearnai.com. Website: startlearnai.com.

Changes, applicable law and final provisions

Conditions may be updated to reflect actual service changes or applicable rules. The published date and version identify the current text. A new version does not retroactively alter conditions accepted in an earlier purchase or unilaterally reduce acquired rights.

The relationship with the seller established in Costa Rica is governed by the rules that apply, without excluding mandatory protections or forums applicable to a consumer by residence. You are not required to waive legally recognized actions, guarantees or complaint routes.

If a provision is invalid, the applicable rule will apply and the remaining provisions retain effect insofar as compatible with the parties’ rights. The text is available in Spanish and English; a translation difference will not be used to restrict mandatory rights.

The seller’s identification and contact details appear in the “Responsibility and service conformity” section. They are available for purchase, support and complaint matters.